Virtual Receptionist services is a Cloud Hosted IVR System which routes all customer calls to the respective department. The Virtual Receptionist Service comes with features like call forwarding, custom main greetings, and call management etc. and manage all your business calls round the clock. The virtual receptionist service providers will offer a set of experts or team to specific business for answering phone calls, receive messages, route calls and fix the appointment virtually.
Cell Comm Next is one of the best virtual phone number providers in Delhi, India. We go through your business information to understand the requirements and assign the Interactive Voice Response in accordance with it.
Our professionals have decent experience in handling the business activities such that they can provide you the excellent customer support and take part in your business growth.
We offer virtual receptionist service with cloud-based IVR system to route all the customer calls to the respective department.
You can choose to get SMS or email alerts for every call you will receive so that you’re always connected to your customers.
At Cell Comm Next, every IVR call you make or receive is recorded. It is helping monitor agent performance while performing quality assurance tasks.
Number Whitelisting feature allow you to block the unnecessary callers and keeps you safe from legal hassles.
Access virtual number call logs in real time. By log-in to our dashboard usage panel you can check call time, duration, caller number, status etc.
It’s ability to integrate seamlessly with your existing CRM and ensures that your records are always up-to-date.
Sticky Agent is a feature that gives your repeat callers a personalized customer experience by forwarding call to the same agent who handled their calls before.
We Cell Comm Next have dedicated technical support team that addresses the queries or challenges faced by our clients and provide better solution as soon as possible.
Customers can manage there trouble tickets using CellCommNext ticketing system.
Customers can manage services, monitor trouble tickets, and make payments.
We are excited to launch our redesigned SelfCare portal - 'My CellCommNext'